In this episode of Convergence Corner, the account executive from MadeToOrder walks through a custom order that required a bit of imagination.

When a design fails on an embroidery machine, the knee-jerk reaction in this industry is to blame the digitizing.

What happens after the mistake tells you a lot about the leadership and culture of an organization.

The hard goods will be available in the U.S. through Profill Solutions, the fulfillment company owned by Counselor Top 40 supplier Hit Promotional Products.

The new 50% duties on Canadian products and Canada’s planned reciprocal levies on American imports is causing whiplash and uncertainty ahead of the Q4 gifting season.

While it’s not a slam dunk, wearing company-branded T-shirts seems to have a positive effect on how much Sharks are willing to invest in a company, particularly in later seasons.

Billable expenses should not be used in our industry, except in unusual circumstances.

You’ve got one quarter left. This is where good coaches earn their money.