The MAGIC Marketplace, Woodland Hills, Calif., announced Zappos’ CEO Tony Hsieh will be discussing the critical role customer service plays in the corporate world at the company’s seminar series February 16 to 18 in Las Vegas. In addition, the Port Washington, New York-based NPD Group’s analyst Marshal Cohen will explain how fashion businesses must forge ahead in this new decade.
Additional topics will be covered, including spring forecasting, global trends for product development, sustainability and “green” production, how to plan, merchandise and brand your business, and more.
