iClick, a Seattle, Washington supplier of custom USB drives and pens, announced the recent hire of Brett Neste as social media specialist.
Neste brings a wealth of experience in social media marketing and promotion from his work in the action sports industry. He joins the marketing team at iClick and will contribute to a number of creative projects, among them the rollout of a Twitter-based customer service platform and improving the company’s execution on existing social media channels.
With a focus on further differentiating the company’s exceptional customer service and fast turnaround on orders, social media has been a useful tool in reaching customers and educating them about company products, service and culture. With custom product pages and innovative videos on Facebook, iClick is known for its creative approach to communicating with distributors.
“Social media continues to be an area of both engagement and experimentation for us,” said Sean O’Connor, marketing director for iClick. “iClick has been fairly aggressive in using the most popular platforms to share relevant information with our customers—and they have responded positively. At the same time, we by no means have all this stuff figured out. Our intention is to continue to lead the industry and leverage the most relevant tools to help improve our customer service delivery. This is an exciting time and I’m glad we have Brett’s expertise to help make it all happen.”
For more information, please visit www.iclick.com.
