Sweda Company, based in City of Industry, Ca., announced for year-to-date 2009 it has maintained a perfect record for its 100 percent guaranteed (or the order is free) 24-hour shipments as well as a 98.3 percent average for its regular product shipments for tens of thousands of orders placed.
“As a company, we’re especially proud of these records which prove our commitment to meet customer deadlines with speed, precision, and reliability,” said Jim Hagan, Sweda Company president and CEO.
Sweda Company has focused on its value-added services this year after implementing new internal systems and processes in 2008. Since March 2009, they have offered 24-hour service at no additional charge with a 100 percent guarantee that orders are shipped on time from their factory or the order is free.
“No instances have occurred where we’ve honored our guarantee due to inability to ship on time,” noted Andy Chang, logistics manager. Sweda Company plans to continue its 100 percent Guaranteed 24-hour. service on hundreds of in-stock items in 18 categories
For more information on Sweda Company, visit www.swedausa.com or call (800) 848-8417.
