It’s not what we provide the customer. It’s more about what the customer does with it to improve the circumstance of their work or their personal life. More to the point, how does what we do or provide make the customer’s situation better in some identifiable, measurable way?
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Here’s a formula that will give organizations of any size, scope or specialty the best chance for strategic success.
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Executive leaders are constantly faced with choices about any number of issues, challenges, and opportunities. Is this as it should be and if so, what is the best approach?
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Just what is it that managers can do to inspire employees to higher levels of engagement and performance?
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