Should you take care of your current customers, or go after new business and fresh opportunities? The answer is yes. Always yes. But here comes the tough part — doing both and doing them well can be a challenge.
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Printing industry leaders are being tested like never before. Between economic uncertainty, changing buyer habits, labor shortages, and fast-moving tech, the old playbook just doesn’t cut it anymore.
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Mergers bring more than equipment and balance sheets — they bring values and culture. A clear vision fosters a harmonious merge.
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Everyone has a story, and top sales performers are master storytellers. They don’t pitch — they have conversations. They listen, uncovering hidden opportunities through thoughtful, strategic questions. And when they speak, it’s not a sales pitch — it’s a conversation.
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Success requires more than just weathering current challenges – it demands honestly evaluating why past transformation attempts fell short and having the courage to make real, foundational changes this time, writes Mike Philie.
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