When I hear the word “actually” in a presentation, my “BS detector” goes on high alert. While true in all presentations, the alarm bells ring very high when the word is used in a software demonstration. “You can actually pay your bill with one button click.” “You can actually see your logo with no effort.”…
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How do you make yourself matter to your customers? How did selling today become such a “soft” touch? How did things like liking, loving, trust and your mission become more important than prospecting, qualifying, features benefits, and closing, closing, closing? The reality is that people usually buy from people they like. What is always true…
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Question: My QuickBooks isn’t working the way it should. Is there anything I can do to fix the problems? Answer: If you are experiencing basic operating problems in QuickBooks, there is a “Verify and Rebuild” function. To run this, back up your QuickBooks first, and go to “File” to “Utilities.” Run “Verify Data,” which will…
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Building your promotional products business is a journey. How is your journey going? Are you running into unpleasant surprises and unexpected potholes? Great journeys start with a vision. You must know where you are going. This is your dream. So dream big. What do you hope to find, to create, to feel, to experience and accomplish on your journey?…
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Question: When printing a check, the wrong bank account shows up. Can I set a default checking account? Answer: Yes, you can select a default checking account for various functions. Go to: Edit > Preferences > Checking (on the left side) > My Preference tab at the top. Here you can select a bank account…
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Many of us hold the mistaken belief that the more clients we have, the more money we make. That is a myth that does not serve us well. My first great breakthrough on my quest to become a multi-million dollar producer was that, to get to the next level, I needed to fire the deadwood…
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The Dalai Lama has said, “Be kind whenever possible. It is always possible.” Kindness can be a guiding principle that will always provide you with the right choices. When faced with a difficult decision, ask yourself, “What would a kind person do?” A few years ago, life served up major crisis after major crisis into…
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Back in the days of building my own distributorship, I worked hard to secure an appointment with a large prospect in town. It took almost two years of diligent calling and following up, but I finally got an initial appointment. I was very excited about the opportunity. I did a great deal of work to…
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I’ll be the first to admit it—I love the fall. From pumpkin spice everything to cozy sweaters, there’s nothing better than autumn’s chilly arrival. As you know, the change in seasons also means a change in what’s trending for apparel. These days, promotional apparel trends tend to fall closely behind runway trends, and I wanted…
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Learn to ask the right questions to the right people at the right time. One of the worst things we can do is to ask ourselves the wrong questions. Instead of asking yourself, “Why can’t I lose weight?” Ask yourself, “What can I do today to live a more healthy life?” Instead of asking yourself, “Why…
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