Reframing customer service as an act of love – genuine concern for another person’s well-being – transforms both your experience and your customers’.
Read MoreEverything Is Customer Service: Start With Love
Collection: PM News
How Print Shops Can Sell More Using Buyer Intent Data Today
Instead of treating every company as an equally valuable prospect, print shops can look for signals that suggest a business is actively researching products or considering a purchase.
Read MoreMichael Reisbaum Joins FM Expressions as VP of Sales
Reisbaum will be tasked with helping to grow FM Expressions’ distributor network and strengthening relationships with existing partners.
Read MoreEFI & Agfa’s Digital Printing Solutions Announce Partnership
Industrial inkjet print company Electronics for Imaging and Agfa-Gevaert announced this week that they are combining Agfa’s Digital Printing Solutions business.
Read MorePRINTING United Expo Provides Growth Opportunities for Printers & Promo Distributors Alike
More than 27,000 attendees gathered in Las Vegas for innovative new print technology, education, product trends and more.
Read MorePRINTING United Expo 2026: 4 Trends in Apparel & Decoration
Suppliers and equipment manufacturers brought out new twists on old standbys and automation solutions to increase throughput.
Read MoreDrake’s Lifestyle Brand OVO Releases ‘Degrassi: The Next Generation’ Apparel Collection
The garments celebrate the 25th anniversary of the Canadian teen drama TV show.
Read MorePRINTING United Expo 2026: Kitting & Packaging Trends From the Show Floor
In Las Vegas, kitting experts showcased several creative ways to house their products in packaging.
Read MoreBeauty Brand Packaging Mishap Offers a Timely Reminder for Suppliers
Fenty Skin, Huda Beauty and Glow Recipe accidentally launched their products in almost identical packaging.
Read MorePRINTING United Expo 2026: Understanding the Modern Print Buyer
New research reveals what customers expect from print providers, from fast service and easy ordering to embellishments, credibility and memorable products.
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