ISO 9001 is an internationally recognized quality management standard developed by the International Organization for Standardization. It establishes a framework for consistent processes, continuous improvement and customer satisfaction.
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Creativity & Storytelling Highlighted at PPAI Expo 2026
Abigail Posner, former director of creative works at Google, encouraged the audience to “seek the why,” “look for the links” and “discover your mission,” during the opening keynote of the show.
Read MoreWhat Distributors Should Know About Sustainable Sourcing
During an education session at PPAI Expo, Laura Smith of Storm Creek shared advice for vetting suppliers for sustainable practices and avoiding greenwashing.
Read MoreApplying Disney Magic to Training
At PRINTING United Expo 2025, Glen Swyers of Imagine Group offered onboarding insights gleaned from his time as a certified trainer at the Walt Disney Company.
Read MorePRINTING United Expo 2025: Busting 7 Top Myths Printers Have About Promo
These are the biggest misconceptions print service providers have about promotional products – and why they should consider adding print to their menu of services.
Read MoreWhat Reebok & PlayStation’s Retro Shoe Campaign Does Well With Packaging & Small Details
With three releases tied to the 30th anniversary of the first console release, Reebok and PlayStation play with color, shape and packaging for a complete nostalgia vehicle.
Read MoreAre You Talking to or at Your Customers With Direct Mail?
When it comes to mail, the difference between talking at and talking to/with your prospects is huge. One lands in the trash. The other sparks curiosity, builds trust and gets results.
Read MoreThreadX 2025: Author Ryan Holiday Imparts Lessons in Stoicism, Ego Management & Business Growth
The former American Apparel marketing director and bestselling author presented a session on how businesspeople should remove ego from decisions and always adapt and learn.
Read More6 Tips for Discussing Tariffs With End-Clients
Industry distributors can use these strategies to educate and connect with clients on a complex topic.
Read More4 Tips for Managing Customer Color Expectations Across Platforms
Convergence comes with its own challenges, one of which is managing color accuracy across a range of print platforms. This can be especially difficult to manage when a single customer is ordering multiple printed items and expects them to look the same, despite being produced with different technology.
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