The Confidence Myth

There’s this idea in sales that confidence is something you must have before you act and the best reps are born bold, unshakable, and always ready to pick up the phone. Wrong.

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Create a Culture Where Innovation Thrives

If you lead a printing business, standing still is not an option. Technology evolves, customer expectations shift, and the competition never stops getter closer. Yet, many companies still hesitate to try something new because of one big fear: What if we fail? The truth is that failure is part of growth. The difference between companies that thrive and those that stall often comes down to how they handle risk, learning, and resilience. That’s where agility, being curious, and having safety nets come in. Where do you think your business is on the…

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Dealing With Conflict

Of all the patterns I’ve seen in my work with organizational leaders it is the enduring frustration they feel in trying to identify and deal effectively with internal conflict that rises to the top of the list.

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How To Sell Print for Decades

I started in sales in the prehistoric era: a time before AI, internet, cell phones, fax machines, caller ID, and voicemail (pause for effect). Forty-three years have passed. There have been countless evolutions and revolutions. The industry has been declared dead multiple times, and yet here we are.

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Moving Forward Through the Fog

The companies that continue to thrive aren’t the ones who wait for the fog to lift. They’re the ones who keep moving forward, step-by-step, even when the path ahead isn’t crystal clear.

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