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Editorial Type: Tips and Tools

Direct Mail Through Consumer Eyes: The Lob Survey

One of the most useful things you can do for a marketer is to look at a mail piece from the other side of the mailbox as the recipient.

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PRINTING United Expo 2026: Overcome the 5 Culprits Behind Leadership Overwhelm

Author Corrie LoGiudice shared her strategies during a keynote speech at the annual Women in Print Alliance networking luncheon during the Expo.

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Everything Is Customer Service: Start With Love

Reframing customer service as an act of love – genuine concern for another person’s well-being – transforms both your experience and your customers’.

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How Print Shops Can Sell More Using Buyer Intent Data Today

Instead of treating every company as an equally valuable prospect, print shops can look for signals that suggest a business is actively researching products or considering a purchase.

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Tips & Cautions for Laser Engraving Tech Accessories

Discover what types of tech products are suitable for laser engraving, the differences in laser machines and best practices for production.

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The Plant Is Full, Sales Are Up & You’re Still Underperforming

Even when every department is doing its job, the company can still be in a deficit relative to achieving its overall goals.

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The Print Sales Metrics Most Shops Never Track but Should

Revenue matters, but revenue alone cannot tell you whether your sales process is healthy.

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Escaping the Commodity Trap Through Substrate Innovation

It is about using the physical nature of our medium to do the heavy lifting that a standard CMYK file cannot do on its own.

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5 OSHA Compliance Priorities for Wide-Format Print Providers

Gary Jones, vice president of Environmental, Health, and Safety Affairs for PRINTING United Alliance, outlined recurring risks and practical steps print service providers can take to address them.

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You’re Not Pricing Wrong. You’re Not Pricing at All

When you estimate a job, you’re building a run plan and establishing the estimated hours by cost center.

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