Question: I have recently purchased a new computer with Microsoft 365 which includes Windows 10. Why won’t my QuickBooks work now?
Answer: Microsoft 365 is a new licensing version of the Microsoft Office with which we are all familiar.
There are two ways to purchase it:
- Web-based, which is accessed online
- Installed locally on your computer that can be accessed directly on your computer offline
QuickBooks Pro or Premier will not work with the web-based version of Microsoft 365. QuickBooks Desktop 2015, 2016 and 2018 should run with Microsoft 365 installed locally on your computer (not web-based)
If you have the web-based Microsoft 365, you should explore the version housed locally on your computer. If you are running a version of QuickBooks prior to 2015, you will want to upgrade to a current year.
Technology can be both a blessing and a curse!
Please email your questions to Harriet at Ask The Accountant.
QuickBooks Premier and Enterprise can be modified to better serve ad specialty distributors. Harriet Gatter is a QuickBooks ProAdvisor, a former accounting professor and a former ad specialty distributor. She advises ad specialty distributors to use QuickBooks Premier and Enterprise, often in conjunction with other industry-specific software, to manage the complexities of the ad specialty business, with the results being time saved, errors eliminated and an overall accurate accounting of your business. Contact her at [email protected]
