I talk with lots of people that want to change—change their income, change their health, change their relationships. Change is hard. In fact, change is impossible. You have proven this to yourself over and over again. Most people who want change want it fast. C’mon—we have fast food, instant coffee, same-day delivery from Amazon. We want…
Read MoreTag: Improvement
A Very Powerful Question
As I returned my Alamo rental car in Newark, N.J., recently, an employee asked if I had any issues with the car and how my trip was. I said, “Fine,” and was prepared to get my receipt and walk to the terminal. Instead, I was legitimately surprised by a simple question: “Could we have done…
Read MoreTinkering with Toilet Seats
Continuous improvement has been a part of my thinking since I was a kid. Continuous improvement can make a huge difference to your ability to be successful as well as just making your day more enjoyable.
Read MoreOffice 2013 is Horrible
The problems with Office 2013, what you should use instead, and why the program might be for you after all.
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