Vizio Archives - Print & Promo Marketing

Vizio TV, Hilton, Carbonite and the Power of Social Media

July 5, 2011May 8, 2024 Jeff Solomon, MAS

In a recent article, I shared a personal story about what appeared to be uncaring customer service from VIZIO TV. I’d like to update you on the positive way this ended and add to the discussion on the importance of quality customer service.

VIZIO TV – A Textbook Illustration of Bad Customer Service!

June 21, 2011May 8, 2024 Jeff Solomon, MAS

Many business success stories are built on uncompromising customer satisfaction. Here’s a good story about what happens when a company offers bad customer service.