One day, Vistaprint found itself on the wrong end of a lawsuit and media firestorm after it sent pamphlets loaded with religious exhortations to a same-sex couple who had ordered wedding programs. Days later, Andrew Borg and Stephen Heasley, the couple in question, dropped the suit. It was all a mix-up, Vistaprint said, a misplaced shipping label by a third-party partner. All was forgiven. The internet, for the most part, moved on…
In the Muzzillo Dictionary of Sales Terminology, definitions of many key words and phrases aren’t what they appear to be. In my previous article, I shared how the definition of “I will call you” is really “I will never call you.” Similarly, when a prospect tells you, “Let me think about it,” what they are…
In an Adweek profile, Lambert explains her views on the shape of the industry, as well as how she took advantage of an opportunity to shake things up with her own company. By examining her own use of promotional products and observing how others use branded items, Lambert realized that a lot of items were going to waste…
Since their exorbitant earnings often place professional athletes under extreme pressure to excel, I have often found myself drawn to learning about what fuels their efforts, with some of the eating habits breeding superstitions that have made me smile. (Keep eating grilled cheese, Claude Giroux, because maybe your hunger can help us Philadelphians quench our…
A Florida printing company is suing Tervis Tumbler Company for fraud and violating a non-disclosure agreement to steal trade secrets. Trinity Graphic, the plaintiff in this case, had been supplying Tervis with plastic inserts it uses to personalize its tumblers since 2010, and claims that the company used a factory tour as an opportunity to…
Quality Certification Alliance (QCA), Chicago, has awarded QCA Accreditation to Spector &Co. Spector & Co. becomes the first supplier in 2018 to achieve the esteemed accreditation for having met the rigorous qualifications necessary to receive the promotional products industry’s only certification dedicated to product quality, product safety, supply chain security, social accountability and environmental stewardship. Employing approx. 400 office…
Question: I am working in QuickBooks Premier. I want to delete an item in a list, but QB will not let me. What can I do? Answer: QuickBooks will only allow you to delete an entry in a list if you have never used it before in your company file. If you have ever used…
The former owner of a now-defunct promotional products business in Geneseo, New York, is defending himself from former employees, who claim he owes them upwards of $50,000 in unpaid wages and rent. The entire debacle is too much to fit into a cohesive leading sentence, so let’s do a little bit of backtracking here. It’s…
His birth certificate acknowledges Boston as his home city, but we here in Philadelphia long ago claimed Benjamin Franklin as one of our own, with Eagles fans especially aware of that after having saluted…
Fanatics has seen an 80 percent boost in Olympic gear sales as compared to the last winter Games, which took place in Sochi back in 2014. In addition to the popularity of snowboarding amongst fans, Fanatics credits its success to a bigger selection of official, USOC-approved items, which range from a cowbell on sale for $45.99 to a Swatch watch that sells for $119.99…