Sponsor: Hightech Grafix

Why Price Isn’t the Whole Story!

When choosing a screen printing and embroidery partner, price often seems key. But in apparel decoration, the saying “you get what you pay for” couldn’t be more true. While competitive pricing is vital, customer service plays a critical role in your satisfaction and project success. We’ll explore why exceptional customer service should be your top priority when selecting a partner and how it can make a bigger difference than you might think.

At Hightech Grafix, we pride ourselves on being the best contract apparel decorator in the country. Led by our dedicated customer service team, and our exceptional production staff, we specialize in premium Screen Printing, Embroidery, and Direct To Film (DTF). Our lightning-fast one-hour quoting process, state-of-the-art job tracking software, free inbound & outbound shipping, and commitment to quality ensure that we exceed your expectations every time. Partner with us and experience unmatched service and reliability.

Imagine this: You’ve spent months, even years, building a solid relationship with your clients, only to have them snatched away right under your nose. This nightmare scenario happens more often than you think in the world of promotional product reselling, especially when your apparel decorator plays both sides of the field. But what if the culprit behind your vanishing clients is, in fact, your current decorator?

In the ever-evolving world of apparel decoration, methods and technologies constantly compete for the top spot. For years, Direct to Garment (DTG) printing has been a go-to for many decorators. However, there’s a seismic shift happening – a large number of top decorators are moving away from DTG. But why is this happening now? Let’s dive into the reasons behind this significant industry change.

Dive into the world of apparel pricing tailored specifically for promotional products distributors! Our newest blog explores the nuances, common pitfalls, and effective strategies of the trade. It’s more than just numbers—it’s about understanding value in the promo world. We’ve served it with a blend of actionable insights and a dash of fun. A must-read for every business enthusiast!

Have you noticed that buzz in the apparel world about the next big printing method? Yep, that’s Direct To Film (DTF) printing! Transforming the tee game one vibrant design at a time, DTF is the hot topic every tee enthusiast is chatting about. Curious about this game-changer? Dive in and discover why it’s becoming the go-to for innovative apparel printing!

In the world of apparel decorating, different businesses have different areas of focus. Some prefer to sell directly to end customers, while others, like Hightech Grafix, have found their niche in contract work. We’ve chosen to devote ourselves exclusively to serving Promotional Distributors – a choice that isn’t always the most common path in our industry. Why? Because we believe in the power of partnership, the value of specialization, and most importantly, the gold standard of customer service.

In recent years, the emergence of various technological advancements has signaled a shift towards automated systems in the business world. With the increasing need for efficiency and accuracy, suppliers’ automation software has become a key tool in streamlining operations and optimizing productivity. In the promotional products industry, the application of automation software in various areas including ordering, quotes, and tracking has brought about significant improvements to the entire supply chain process. Click to read more.

Going the extra mile for your customers covers a lot of areas. As a promotional products distributor, it starts at the beginning with building relationships, understanding your customers needs, and ensuring their orders are taken care of. But this doesn’t end once the order is placed. Click to read more.

These days, every news channel, publication, app, and outlet are talking about the shipping issues that have resulted from the COVID-19 pandemic. While the current challenges the world of shipping is experiencing are new to the last couple years, the topic of shipping in general is not, especially in the promotional products space.

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