In conjunction with Customer Service Week, which began Monday, Prime Line, Bridgeport, Conn., is celebrating its customer care teams in Bridgeport and at its Jetline facility in Gaffney, S.C., with daily events, including team building activities, games, giveaways and food.
With the customer service team gathered around the customer service board, Margaret Lanese, Prime’s senior manager of customer service, opened the festivities by reading aloud the customer service pledge and acknowledging the company’s quest to provide the ultimate customer experience.
“I would like to thank our customer service teams for helping us build a great reputation with distributors,” said Jeff Lederer, CEO of Prime Line. “I’m proud of how you work tirelessly on behalf of our customers to deliver superior service, which is the backbone of our company.
“Not only are we celebrating our customer service teams in Bridgeport and Gaffney, and our company-wide commitment to customer service excellence, we’d also like to recognize our dedicated distributor and vendor partners who also strive to provide outstanding service,” Lederer added.
For more information on Prime Line, visit www.primeline.com.
