On this episode of Printing’s Alive, host Warren Werbitt welcomes Naimish Patel, vice president of Sales at OnPrintShop. They discuss the importance of Web-to-print systems in modern printing businesses; the evolution of OnPrintShop; the challenges faced by small- to medium-sized printers; and the impact of technological advancements like AI on the industry.
00:00 Introduction and Guest Welcome
00:41 The Importance of Web-to-Print
01:05 Origins of OnPrintShop
03:13 Challenges in the Printing Industry
07:26 Onboarding and Implementation
11:03 Customer Success and Challenges
23:03 Printer Complaints and Solutions
28:11 Impact of COVID on the Printing Industry
28:47 Embracing New Technology in Printing
30:42 The Role of AI in Modern Printing
35:01 Why Printers Choose OnPrintShop
37:13 Challenges and Unique Implementations
44:11 The Future of Printing and Web-to-Print Systems
49:29 Final Thoughts and Advice for Printers
Listen to or watch the full episode on Printing Impressions.
