Gadgets for Good Geeks

It’s that time of year again, you’ve got to buy a gadget for your favorite geek or risk not getting support for another year. This year, we’ve got lots of great gifts for geeks to consider. There are far more than I could cover so I’m only sharing what I’m either using or wishing I was using and why. Please help everyone by carrying on the conversation in the comments and adding the gadget you crave or favor the most.

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5 Lessons from a #Socialmedia #Fail

Recently, I started investigating video conferencing systems for meetings with more than 10 video participants and the ability to call into a number from a phone line if you aren’t near a computer. PPAI board member Rod Brown pointed me in the direction of FuzeBox video conferencing. I also found BlueJeans video conferencing in my own searching.

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Tinkering with Toilet Seats

Continuous improvement has been a part of my thinking since I was a kid. Continuous improvement can make a huge difference to your ability to be successful as well as just making your day more enjoyable.

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“Another Survey? Really? Imagine My Surprise…”

I, like you, am tired of getting surveyed after every purchase, trip and transaction that I make. So when Geiger decided to add a survey to our customer experience, I was cautious about the overall value, especially given how much work it would take to implement the survey in a meaningful way.

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Focus on the Customer Experience

Not too long ago, I read a book based on a recommendation of a good friend called The Experience Economy. This book is NOT about technology, it’s about experience. So even if you hate technology, this post is relevant to you.

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