How does one create a sticky customer? Here are four ways to make it harder for clients to move to another supplier.
Read MoreAuthor: Matthew Parker
We Aren’t Selling Enough
Why aren’t we even trying to contact potential clients?
I was talking to the managing director of a publishing company recently. He was just back from 10 days holiday. One of his first jobs is to delete all the sales e-mails that he receives when he is away. However, this time it was different.
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