This is what you clients want.
This is what your staff wants.
This is what your colleagues want.
This is what baby boomers want.
This is what millennials want.
This is what my kids want.
This is what my wife wants.
This is a nearly universal truth.
People want to be heard.
Listen.
Listening is an intentional activity.
Don’t just hear people.
Listen to them.
I hear you Dale!