Who is Crazier… Our Clients… Or Us?

Anyone who has been in our industry a while has a few client horror stories to tell. I am no different. I do like to think, however, that in every cloudy rant there is a lesson that can be learned.

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Would You Fire This Customer? (Part 2)

Today, I’m going to share with you a simple strategy for disengaging with those crazy customers—the ones that can ruin your days and give you sleepless nights.

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