5 Lessons from a #Socialmedia #Fail

Recently, I started investigating video conferencing systems for meetings with more than 10 video participants and the ability to call into a number from a phone line if you aren’t near a computer. PPAI board member Rod Brown pointed me in the direction of FuzeBox video conferencing. I also found BlueJeans video conferencing in my own searching.

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“Another Survey? Really? Imagine My Surprise…”

I, like you, am tired of getting surveyed after every purchase, trip and transaction that I make. So when Geiger decided to add a survey to our customer experience, I was cautious about the overall value, especially given how much work it would take to implement the survey in a meaningful way.

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