Ask the Accountant… Question: I am having small negative amounts left over in my accounts payable aging report after I record paying suppliers. What am I doing wrong? Answer: Negative amounts in your accounts payable are usually the result of the QuickBooks supplier purchase order not matching exactly the invoice from the supplier before creating…
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Ask the Accountant… Question: I am integrating SAGE Online with QuickBooks Premier. I am getting duplicate customers and vendors. Why is that happening? Answer: When integrating two software packages, if any data in the receiving system is not identical to that being exported, it will be identified as a new and different entry. For instance,…
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Ask the Accountant… Question: I have used OrderMaster for a long time. Is there any support for the software? Answer: Unfortunately, no. OrderMaster is no longer supported. It was sold as a stand-alone product that users owned and loaded onto their computers. It has remained static while your computer operating systems have continually advanced. The…
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Ask the Accountant… Question: I Google searched for QuickBooks support. They told me that I have to upgrade to QB Premier 2020 even though I am in QuickBooks Premier 2019. Is that true? Answer: I get many calls about this. Internet searches for QB support can connect you with non-QuickBooks entities whose business it is…
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Ask the Accountant… Question: I’ve heard rumors that QuickBooks Desktop is going away. Is that true? Answer: I’ve heard those rumors for years, but QB Desktop (Pro, Premier and Enterprise) is improved upon year-over-year, and appears to be here to stay. I recently attended a webinar by Joe Woodard about this very subject. He quoted…
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Ask the Accountant… Question: I have been trying to load customers into QB Premier from an Excel file, but I keep getting error messages about duplicates. How can I fix that? Answer: Here’s the fix: QB Premier runs on lists. Once you enter data into lists, you can use that list entry over and over…
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Ask the Accountant… Question: Help! I have been using an industry software that I pay for each month to write orders. I am now switching to another system. How do I get my order history out of the old system? Answer: Does this software have the capability to export into QuickBooks? If so, your order…
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Ask the Accountant… Question: I was talking to someone at QuickBooks. They told me to try QuickBooks Online, and if I didn’t like it, it is very easy to switch back to QB Premier. Is that true? Answer: No, that is not true at all. QB is pushing QuickBooks Online (QBO) heavily. Its subscription income…
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Ask the Accountant… Question: I have someone doing my bookkeeping, but I really don’t know anything about QuickBooks. What reports should I look at every month? Answer: There are six reports that provide a practical overview of your business. First, create, or have your bookkeeper create: 1. The balance sheet 2. The profit and loss statement…
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Ask the Accountant… Question: Is there a dashboard in QB Premier where I can look at open orders? Answer: QuickBooks Premier has such a dashboard called Income Tracker. You can find the icon on the left side of the home page where other shortcuts are listed. The Income Tracker has tabs at the top of…
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