Lean Into Waste Reduction: A Q&A With a Lean Six Sigma Master Black Belt

Are you looking to reduce waste and improve efficiency in your printing operation? John Compton, principal at Compton & Associates LLC, a Lean Six Sigma Master Black Belt (MBB), and senior member of the American Society for Quality, shares his wisdom with printers ready to embrace lean manufacturing.

The Confidence Myth

There’s this idea in sales that confidence is something you must have before you act and the best reps are born bold, unshakable, and always ready to pick up the phone. Wrong.