FTC Sues Adobe Over Termination Fees, Cancellation Hurdles

The Federal Trade Commission (FTC) has sued Adobe and two of its executives, saying the maker of Creative Cloud is deceiving consumers by hiding hefty termination fees and strategically putting up roadblocks that make canceling a subscription difficult. The FTC says the actions of the software maker, David Wadhwani, president of the firm’s digital media…

Delta Apparel Suspends Operations at Honduras Facility

Counselor Top 40 supplier Delta Apparel (asi/49172) is suspending operations at its manufacturing plant in Honduras, a move that will reportedly affect 2,413 employees. The shutdown, which will last at least 120 days, is a result of ongoing liquidity challenges that have come amid a time of plummeting sales, steep loses, and high-profile executive departures that reportedly have…

Burger King Expands Reusable Drinkware Program in Europe

In the hunt for more environmentally friendly packaging and food products, restaurants and other food-industry businesses have been trying to hit a moving target sort of. The legislation changes and varies from state to state and country to country. And legislation is more concrete – consumer habits are even more challenging to meet. But companies…

End-Buyer Research: Females

ASI Research has launched a new series profiling the people distributors work with most closely: end-buyers. Each week we’ll release a new data set that spotlights one of eight markets and looks at end-buyers through demographics such as gender, region and company size. Read the previous entries in our End-Buyer research series. This week, our research focuses…

Convergence Corner: Memorable Onboarding Experiences

The idea of offering a client a one-stop shop is pretty appealing. Especially in the age of kitting, customers want to place a single order for their print products, their apparel, and their promo products. The easier you can make the process for them, the more likely they are to repeat business and tell their…