3 Ways Salespeople Can Have Meaningful Conversations With Customers

If you stand behind what you are selling and believe that you have a product or service that can truly help someone, convincing them to come on board should be the easy part. The hard part is using your small window of opportunity to form a connection, which is where meaningful conversations can help…

London Van Gogh Exhibit Criticized for ‘Insensitive’ Merchandise

A Van Gogh exhibit in London has received criticism over souvenirs that some feel are insensitive. The Courtauld Gallery’s merchandise offering includes an ear-shaped eraser, a bar of soap whose description says “for the tortured artist who enjoys fluffy bubbles,” and an “emotional first aid kit for 20 key psychological situations”…

PCNA Strengthens Commitment to Environmental Responsibility

PCNA, a Pittsburgh, Pennsylvania-based industry leader for eco-friendly and sustainable promotional products, recently announced that additional U.S. facilities have earned certification from the Forest Stewardship Council, strengthening the supplier’s continuing commitment to environmental responsibility…

Chinese Banks Already Sold 95% of Commemorative Olympics Coins

Customers in Beijing have been fighting to get their hands on merchandise featuring the games’ mascot, an adorable panda named Bing Dwen Dwen. Shoppers have been clearing shelves of plush toys and other products with the panda’s face on it. But another product is getting the attention of shoppers around the Olympic Village—commemorative coins. According…

Shipping Industry Experts Say Backlog Might Finally Be Letting Up

Maersk CEO Soren Skou told Bloomberg last week that he believes the shipping crisis, wreaking havoc in international trade across the world, may return to normal in the coming months. In the interview, Skou said that the shipping backlogs will begin to let up in the second half of the year, easing some of the…

The Rams Won the Super Bowl, But Who Won the Merch Bowl?

At the final whistle last night, the Los Angeles Rams were named the Super Bowl Champions in front of a hometown crowd. Naturally, Rams fans in LA wanted to commemorate the win through merchandise, but don’t assume that the winning team is the one with the strongest merch sales leading up to the game…

Delegate CX Adds Industry Expert Becki Heinen as Director of Customer Success

Delegate CX, the outsourcing specialists focused on helping growth-minded businesses in the promotional products industry grow and scale, announced that industry expert Becki Heinen has joined the team as director of customer success. Heinen joins Delegate CX from Facilisgroup, where she headed up multiple departments…

NFL Taps Four LA-Based Streetwear Brands to Design Super Bowl Apparel Capsules

Super Bowl LVI is this weekend, and the NFL is paying homage to Los Angeles, the game’s host city, in the most fitting way possible. No, the league isn’t staging a three-hour traffic jam on the 101. But it is working with four LA streetwear brands to release limited-edition apparel and merchandise capsules celebrating the city and the game…