I’ve just returned from a week away. It was a big birthday for Her Ladyship. I promised a trip to one of her favorite places and a week off the grid. I managed to keep both promises.
I was blown away by the resort. I didn’t meet a staff member that wasn’t gushing to be helpful. They didn’t just meet my needs. They anticipated them. Someone had taken the time to think about anything and virtually everything we might need.
All of this translated into a magical experience. Not a moment was wasted managing problems. That gave us more time to enjoy ourselves and to…spend money. We did plenty of both.
Not everything was perfect. Anytime people are involved there is the possibility of error. Instructions can be misunderstood or missed all together. People can = Problems.
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