One of the oldest tricks in the book, or joke shop, is getting someone to open a jar of some antiquated treat like peanut brittle only to find spring-loaded snakes whizzing out of the jar. It scares the daylights out of the mark, and we all have a good laugh over it.
Society has mostly evolved past the old snakes-in-the-peanut-brittle can trick, but the idea of putting products into vessels where they might not “belong” is gaining steam in a trend that one marketing strategist is calling “Chaos Packaging.”
In short, the idea is to take a consumer product like, say, coffee, and put it into a package that instead of looking like a bag or jar of coffee looks like, say, a VHS tape in a paper sleeve.
That’s a real example, by the way.
You might’ve also seen it at the grocery store, where products like olive oil are packaged in aluminum cans with openers at the top just like a soda can.
There’s just something about the “something’s not right here” design aspect that appeals to consumers’ sense of whimsy and curiosity. For the brands, it’s a way to stand out on the shelf among the competition.
“Investing in design is even more important now that other forms of storytelling and awareness building have become not just expensive, but very crowded, so if the algorithm doesn’t find you, you’re in big trouble,” Craig Dubitsky, a former chief innovation strategist at Colgate-Palmolive and now co-founder of the coffee company Happy, told the Wall Street Journal. “But the shelf is curated.”
Happy, for another example of what coffee companies can do, packages its individual packs of beans in a plastic case that looks sort of like a mints container.
It’s a simple way for product designers to quite literally think outside of the box. You can look around at other forms of packaging or containers and think, “Does my product fit in there? Can I make it fit in there somehow?” With a bit of imagination and some clever engineering, the product could take on new life and become a conversation starter.
In the digital age, that’s crucial for brand awareness. When a product sparks conversation, the brand gets an extended lifespan through word of mouth and social media.
Lach Hall, co-founder of the sunscreen brand Vacation, which packages its products in cans that look like whipped cream, told the Wall Street Journal that this fun packaging idea made it so the company barely had to do any real marketing of its product.
“Classic Whip has done an extraordinary job for us in earned media,” Hall said. “We don’t necessarily have to do any paid promotion for it — just by having this product out in the world, it generates around 5 million views a week on TikTok [during the summer months].”
In the promotional space, creating clever packaging for a product enhances the first impression. The end-user is already smitten by the brand on display before it’s even in their hands or they’ve opened it up. Using a bit of imagination and taking the time to think about what a product could look like instead of relying on simply what it “should” or usually looks like can be enough to bring a promotional campaign to another level.
It might be as simple as changing the shape of the container to look like something else, or it might take more intricate product design and printing to use different artwork and motifs to evoke something else, playing on emotions like nostalgia or even taste to entice the end-user to your product.
Heck, I’m already thinking about which VHS coffee I want.
