“Another Survey? Really? Imagine My Surprise…”

I, like you, am tired of getting surveyed after every purchase, trip and transaction that I make. So when Geiger decided to add a survey to our customer experience, I was cautious about the overall value, especially given how much work it would take to implement the survey in a meaningful way.

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Focus on the Customer Experience

Not too long ago, I read a book based on a recommendation of a good friend called The Experience Economy. This book is NOT about technology, it’s about experience. So even if you hate technology, this post is relevant to you.

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Use Your Password to Focus and Motivate You

Clearly it doesn’t matter what your password is. The NSA is going to read our email and I’m not too worried about it, but I’m not a paranoid privacy person. But that isn’t the point of this blog. The point of this blog is to use your password to focus and motivate you every day.

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