I, like you, am tired of getting surveyed after every purchase, trip and transaction that I make. So when Geiger decided to add a survey to our customer experience, I was cautious about the overall value, especially given how much work it would take to implement the survey in a meaningful way.
Read MoreChannel: Not So Technically Speaking
Still Product Pushers After All These Years
Here I go again. After all, I could have titled this “Are You Really a Promotional Consultant?,” but where is the fun in that?
Read MoreFocus on the Customer Experience
Not too long ago, I read a book based on a recommendation of a good friend called The Experience Economy. This book is NOT about technology, it’s about experience. So even if you hate technology, this post is relevant to you.
Read MoreClean Up Your Facebook Newsfeed
Facebook is enjoyable until it isn’t… That usually begins when your friends are either posting too much or playing too much. Take a few minutes and clean up the junk. It’s easy and it will make Facebook enjoyable again.
Read More8 Things You Need to Know About How to Use #Hashtags
For the longest time, # meant number. Now, # means hashtag, but most people don’t really understand how to use hashtags. Here are eight things you need to know now about how to use hashtags.
Read More7 Reasons You Should Switch to Google Chrome Today
When I was a child, I spoke as a child, when I became a man, I put away childish browsers.
— 1 Browserinthians 13:11
Use Your Password to Focus and Motivate You
Clearly it doesn’t matter what your password is. The NSA is going to read our email and I’m not too worried about it, but I’m not a paranoid privacy person. But that isn’t the point of this blog. The point of this blog is to use your password to focus and motivate you every day.
Read MoreHow Technology Helped Me Lose 20 Pounds
I’ve lost 20 pounds since December (thanks for noticing) and technology played a major part in my weight loss, along with good old-fashion self-motivation/discipline. Here’s how.
Read MoreThe High Cost of a Low Training Budget
If you train your staff, there’s a risk they’ll leave; if you don’t, there’s a risk they’ll stay.
Read MoreOne of My Team Members Just Put Me in My Place
We’ve all done it. We’ve asked for support or reported a bug to development without enough details to help them and expect them to fix it. Here’s why that doesn’t work, and why it’s similar to a problem distributors face every day.
Read More