Unexpectedly, I received an email from Delta “Re: Recognition of your recent travel on Delta”. The letter said: “On behalf of Delta Air Lines, I would like to offer my sincere apology for the multiple flight disruptions you experienced.” The entire letter was incredibly well done.
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In the promotional products industry, where products and pricing are similar, in order to stand out and attract more business you need to be doing more than just what is expected, you need to be remarkable.
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Applying lessons from the famous “walk-in kitchen inspections” of restaurant rehab shows to keep your business sparkling and impressive.
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Make this world a better place. Make this industry a better place. Make your home a better place. You can do it—starting with you.
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Recently, I started investigating video conferencing systems for meetings with more than 10 video participants and the ability to call into a number from a phone line if you aren’t near a computer. PPAI board member Rod Brown pointed me in the direction of FuzeBox video conferencing. I also found BlueJeans video conferencing in my own searching.
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How to get past fear of the word “no.”
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My last few blogs have focused on changing communication strategies, lack of innovation and ongoing challenges in our industry. This time, let’s pause a moment to talk about a communication aspect of our industry that really does work.
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It’s that time of year again. My neighborhood is covered in cobwebs, spiders and there’s one quite disturbing house with psycho clowns.
It can only mean one thing: It’s Christmas time!
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Referrals are the best way to increase your sales. Even though you’re most likely already getting some referrals now, the big question is: how can you get more?
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Looking for a little extra motivation to get you through the rough months? Check out these six stress-killing, perfect-for-the-holiday-crunch quotes.
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