How To Embrace Tactile Wide-Format Printing

One of the newer opportunities available for print service providers (PSPs) and their customers is the ability to print textures or finishes, offering a tactile and/or visual “bonus” when compared to flat printing on a flat substrate.

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Conversations and Stories: Ideas to Increase Your Sales

Everyone has a story, and top sales performers are master storytellers. They don’t pitch — they have conversations. They listen, uncovering hidden opportunities through thoughtful, strategic questions. And when they speak, it’s not a sales pitch — it’s a conversation.

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You Get What You Get When You Do What You Do!

Years ago I got mad at my P&C Insurance guy. Our auto rates took, what I considered to be, an unfair jump. I shopped around, found a less expensive option and made the switch. I showed the dude who was boss and saved money in the process. What does this have to do with selling? More than you think. Behavior drives outcomes.

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Ask the Accountant: Can I Move Order History to QuickBooks?

Ask the Accountant… Question: I am thinking of converting from another industry software into QuickBooks Online. Can I move my order history from my old system into QuickBooks? Answer: I get this question often when discussing system conversions with distributors. Unfortunately, you cannot move order history from another order management system into QB. You can, however, move your Customer and/or Vendor List from your current system into QBO, although I strongly suggest you clean up your lists before making this move. If you are currently in QB Desktop (Pro, Premier…

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We Aren’t Selling Enough

Why aren’t we even trying to contact potential clients?

I was talking to the managing director of a publishing company recently. He was just back from 10 days holiday. One of his first jobs is to delete all the sales e-mails that he receives when he is away. However, this time it was different.

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Time & Effort or Unique Value?

It’s not what we provide the customer. It’s more about what the customer does with it to improve the circumstance of their work or their personal life. More to the point, how does what we do or provide make the customer’s situation better in some identifiable, measurable way?

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