The $500 Average Order Dilemma

How to build product safety into orders of $500 and under.

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Shape Up or Ship Out

Something very exciting is happening. Or, at this point, it’s already happened, but on the first day of PPAI, when it hadn’t happened yet, I had that static electricity feeling that something big was about to happen. My esteemed colleagues and I were on tap to help announce the creation of the industry’s first Quality Certification Alliance. And I was excited.

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