Bridgeport, Connecticut-based Prime Line announced it expanded its customer service department by 20 percent due to the tremendous response to its new line of products for 2010 and the new 24-hour free rush program. The growth in sales and increased volume of calls made it necessary to expand this department to ensure the highest levels of service that distributors have come to expect with Prime Line.
“The reaction to our new 2010 line coupled with our new Leeman collection has been remarkable,” said Jeff Lederer, executive vice president. “As a result, we’ve enhanced our customer service department with added support and extended hours to better service our distributors. Service is Prime’s highest priority,” he added. “Distributors can check live inventory online, see the status of their orders, view any shipping notifications they’ve received and more, all on our website, primeline.com, 24-seven.”
For more information on Prime Line, visit www.primeline.com.
