Social Media – Old Tools in New Packaging

I’ve been talking abou the transformative changes taking place in the workplace today, and social media appears at first glance to be a whole new ballgame. But just as you experienced a change when you traded your vinyl records to shiny new compact discs and a transformation when you now carry all of your music library on your phone—you’re still listening to music.

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Selling to Millennials – the Rise of Y!

In my last post, I discussed the four generations that are now occupying the buyer’s chair. Because they are the newest workers and more and more are becoming your buyers, I’ll discuss Gen Y’ers in more detail.

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Who’s That in the Buyer’s Chair? 4 Generations in the Workplace

For the first time ever, four separate generations in the buying chairs change how your customers communicate, how they buy, why they buy and how they want you to interact with them.

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Are You in the Top 2% Who Are Creating a Compelling Reason for Buyers to Meet With You?

What’s the biggest challenge facing salespeople these days? We hear it all the time—setting up an initial meeting with a prospective client is getting tougher and tougher.

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Are You Bending Over Backward to Earn Your Client’s Trust and Business?

For our recent “Turning the table: Clients tell us how you can win their business” webinar, I asked our powerful panelists what it takes to earn their trust. The new standard? “You need to bend over backwards.”

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What Does It Take to a Have a First Conversation With a Prospective Buyer These Days?

For more than 10 years, I have committed my Friday mornings to making 10 phone calls to grow my business. This has proven to be one of my secret business growth strategies, and it has worked extremely well … until recently.

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