Reputation. Whether you realize it or not, your reputation is built with every product manufactured, sales presentation given, telephone call answered, advertisement placed and article posted on social media. Everything you do―and, conversely, everything you don’t do―shapes your reputation and ultimately your brand equity. And there’s rarely a more important time to have a stellar brand reputation than in the event of a product recall.
Read MoreChannel: Compliance Chat
Product Recall: A Nightmare On Your Street
Jason Vorhees. Freddy Krueger. Michael Myers. Three classic horror movie villains that can send shivers down the spine with the mere mention of their names. But nothing strikes fear in the heart of product managers everywhere more than one thing: Recall.
Read MoreThe Five Stages Of Compliance Grief
Interesting parallels between The Five Stages of Grief and the path our industry has taken when approaching the topic of product safety and compliance.
Read MoreCollaboration Always Delivers The Best Solution
The message is clear: Fortune 1000 companies are fully aware of the need to protect their brands, and as such, they expect their distributor partners to deliver safe and compliant products.
Read MoreThe Genie Is Out Of The Bottle
Is product safety and compliance a trend? Or is it here to stay? The answer depends on whom you ask.
Read MoreWhy You Should Be Qualifying Your Suppliers
When selecting a supplier for an order, there are many factors that should go into your decision. If you stop at who gives the biggest rebate or has the shiniest new products, you are taking on more risk than you might imagine.
Read MoreCore Competency: Why It Matters
The risk of blind trust and suppliers spreading themselves too thin.
Read MoreThe $500 Average Order Dilemma
How to build product safety into orders of $500 and under.
Read MoreCompliance Programs: Social Accountability Is A Good Place To Start
While programs like WRAP and FLA have merit, they just address one area of compliance—and they may not transfer through to your organization.
Read MoreWhen Do You Have Enough Compliance?
I was recently asked this question by an industry-leading distributor. He regularly has to field compliance inquiries from his customers and is frustrated by the wide range of responses he gets from suppliers.
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