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Editorial Type: Columns/Opinions

Be Careful of Incorrect Credit Card Data in QuickBooks

October 9, 2026October 9, 2026 Harriet Gatter

Automatic downloads of data from your bank and credit cards sound like it should be easy, but it’s not that simple.

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Homepage NewsAccounting, Quickbooks

Target Report: Confluence Versus Convergence

In the segment of the printing industry that utilizes digital wide-format technologies, we observe a different trend: the confluence of previously distinct service disciplines.

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The Healthcare Account You Already Have

October 7, 2026October 7, 2026 Bob Saunders

You don’t break into healthcare through the front door. You get in through the back door, through a conversation you’re already having.

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LabelsLabels, Print, wise

Why You Shouldn’t Treat Human Resources as an Afterthought

For many, when business gets leaner, the tendency is to shrink the workforce to save on costs, but the problem is that once those people are gone, they might never come back.

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Direct Mail Through Consumer Eyes: The Lob Survey

One of the most useful things you can do for a marketer is to look at a mail piece from the other side of the mailbox as the recipient.

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Everything Is Customer Service: Start With Love

Reframing customer service as an act of love – genuine concern for another person’s well-being – transforms both your experience and your customers’.

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Hiring Based on Experience Could Damage Your Business

September 23, 2026September 23, 2026 Bill Prettyman

A growing body of research, and the reality of today’s labor market, suggests that leaning too hard on identical experience can hold your business back.

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Homepage Newsbill prettyman, Hiring, wise

The Plant Is Full, Sales Are Up & You’re Still Underperforming

Even when every department is doing its job, the company can still be in a deficit relative to achieving its overall goals.

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The Print Sales Metrics Most Shops Never Track but Should

Revenue matters, but revenue alone cannot tell you whether your sales process is healthy.

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Where Did All These Sub-Customers Come From?

September 11, 2026September 11, 2026 Harriet Gatter

When you migrate from QuickBooks Desktop into QuickBooks Online and you are using jobs in Desktop, all of the jobs will come into QBO as sub-customers. And worse: All the jobs will be open, even if they’ve actually been closed. 

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