You are dealing with the nasty customer. Demanding, curt, and downright rude sometimes, this customer is condescending and a know it all. But they are a significant enough percentage of your business that firing them is anything but a no brainer. Besides losing their business, you fear they will take out their anger in that…
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Terry Town Fully Operational Again Following Ransomware Attack
The California-headquartered firm lost internal files during the cyber assault and is still assessing the full scope of impacts.
Direct Mail Marketing with Humor?
Yes, humorous direct mail works. Many marketers shy away from it because they are worried about offending someone. Analyze who is on the list and then you can plan out humor that would suit them. The reason that you should try using humor is it works. It’s a great way to engage people and get…
Distributors Increasingly Sourcing Direct from Overseas
Distributors are increasingly sourcing direct from overseas – a trend that suppliers see as a cause for concern.
The Ins & Outs of Retractable Banner Stands
According to a recent In-plant Impressions’ report, “Trends and Services in the In-plant Industry (2024),” 90% of in-plants are providing their customers with…
All Aboard: Public Transit Merch Rides Into Newfound Popularity
Transportation agencies across the United States are using swag to up brand awareness and convey community pride
How Often Should You Follow Up on a Sales Prospect?
Watch this week’s Short Attention Span Sales Tip here. Good morning! “How often should I follow up with a prospect?” Now there is a popular question. Here’s my answer: One January a few years ago now, my wife and I visited a car dealership. We chatted with 2 salespeople (it was a slow foot traffic…
Scammer Submitted PO, Spoke on Phone With Distributor in $63K Swindle Attempt
A con artist was brazen enough to get on a phone call with the promotional products distributor he was trying to scheme out of more than $60,000 worth of reusable water bottles.
Gemline Announces Partnership with High Sierra
The deal expands the Counselor Top 40 supplier’s current premium brand offering by adding the Samsonite-owned bag brand.
Maple Ridge Farms Acquires Sweeter Cards
The deal between the two food gift suppliers marks Maple Ridge’s first acquisition during its nearly half-century of business.