How Sharp is Your Axe?

Abraham Lincoln said, “Give me six hours to cut down a tree and I’ll spend the first four hours sharpening my axe.” Your axe is the problem-solving ability you bring to your clients. If you are still doing the same things that you were doing five years ago and watching your personal productivity decline, you’ve probably got a pretty dull axe.

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Be the Light or Be the Mirror

This is the season of light. The winter solstice is coming—the shortest day (light). For millennia mankind has celebrated the return of light with significant celebrations and holy days (holidays).

As you celebrate this year, think of and thank those who have brought light into your life and commit yourself to be bringing your light to others in your days ahead. Commit to being the light, bringing the light to your world this holiday season and throughout the new year.

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Itʼs Not Your Clientsʼ Job to Remember You. Itʼs Your Job to Make Yourself Unforgettable.

So youʼre resourceful and you can find nearly any product. Congratulations. So can Google. So you can deliver on time and within budget. Congratulations. So can about 25,000 other distributors out there. So you really care about your customers and you seriously want to help them. Good. Most of us do, too. What are you doing that is going to make you stand out?

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Prescription Without Diagnosis is Malpractice

How often do you sell something just to make the sale? How often do you approach a supplier at a show and ask “Whatʼs new?” Do you ever show your clients something because you get a special bonus or extra profit for selling it?

If so, you are lucky that no one ever gets sued for malpractice in our business. If so, you are a part of the problem that causes our industry to be perceived as the “t” and “t” words (or worse).

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Listening, Letting Go and Letting Lucky Find You

I was just leaving the Constance Brown Hearing Center in Kalamazoo, Michigan. Yes, I do have hearing loss, and yes, I remain too vain to wear aids. I heard my iPhone ring and I listened—it was my sister, Carol. “Paul, please come over. Mom is failing and is asking for her baby.”

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