Four years ago, we brought our car into a neighborhood mechanic’s business. It looked pretty typical from the outside—two bays, cinder block building and a NAPA sign and display or two inside. Cliff, the owner, had just moved back to Michigan and had the entrepreneurial spirit.
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Having just returned from some early-season trade shows, I am in awe of the commitment my industry colleagues have to help us build our business. I wrote about this some time ago in a commentary entitled, “A Salute to Our Industry Heroes.”
Read MoreI recently stumbled upon some archived readings; this one in particular came from IBD (Investor’s Business Daily). I thought the core of the article was brilliant and I would like to extrapolate my thoughts in hopes that it will help give you a jumpstart for the balance of your year and into 2014.
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I’m just back from last week’s incredible SAAC Show, and it got me thinking about all the great people I worked with there and an article I wrote years ago, for the now-defunct Corporate Logo Magazine, about appreciating the important staffers all around us. Here is that article.
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Sales tips and tricks from the dealership lot.
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The problem with problems is that sales people see them as mistakes and not opportunities.
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As a sales trainer, I am cursed. I simply cannot engage in a sales conversation without critiquing while listening.
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The other day in the business section of the morning paper (yes, I still read the paper every morning) I read that General Motors was closing the doors on one-time Swedish Car brand Saab.
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