Love You. Mean it.

I’m just back from last week’s incredible SAAC Show, and it got me thinking about all the great people I worked with there and an article I wrote years ago, for the now-defunct Corporate Logo Magazine, about appreciating the important staffers all around us. Here is that article.

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Focus on the Customer Experience

Not too long ago, I read a book based on a recommendation of a good friend called The Experience Economy. This book is NOT about technology, it’s about experience. So even if you hate technology, this post is relevant to you.

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Your Habits Determine Your Future … and Your Fortune

Take a look at any successful sales professional and you’ll see someone with great work habits. Today I’m going to share with you three habits that can make a big difference in increasing your sales and your bottom line. 

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Interesting Facts from PPAI’s Industry Sales Report

PPAI released its 2012 industry sales summary this week. Inside, we take a look at the numbers and compare them with stats from past years.

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Sink or Swim: Taking Cues from Customers

There is something to be said for the customer perspective. Here’s what went wrong in a recent shopping experience and how ill feelings could’ve been avoided.

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PEAS ARE YOUR ENEMY AND MUST BE DESTROYED!

As this is my first blog post for this new regular Be Bold Blog, it is only appropriate to warn you exactly what you are in for! Within these scintillating paragraphs each time, I’m hopeful you will find an idea or two that will inspire you and then, perspire you. Because it’s about thought, then about doing the work. There is NO substitute for doing the work.

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