Listening, Letting Go and Letting Lucky Find You

I was just leaving the Constance Brown Hearing Center in Kalamazoo, Michigan. Yes, I do have hearing loss, and yes, I remain too vain to wear aids. I heard my iPhone ring and I listened—it was my sister, Carol. “Paul, please come over. Mom is failing and is asking for her baby.”

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What’s Your Industry IQ?

As they often do, a discussion recently in a LinkedIn Group went off in an interesting direction.

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Top 3 Things That Can Turn Your Promo Products Business Around

Finding customers, securing sales, building relationships, keeping track of new companies and products—it can be difficult to stay on top of everything in the promotional products world. If you’re struggling, here are three tips that can turn your business around.

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The #1 Key to a Successful Business

Recently, while watching a morning talk show, I heard multi-billionaire businessman Warren Buffett, considered to be one of the wealthiest men in the world, say, “The key to a successful business is to have happy customers”—a simple statement with big implications for all of us.

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