The summer is a great time to catch up on your reading. While others may be reading mysteries or romance novels, I really enjoy reading business books.
Read MoreTag: Business
3 Great Tips to Stand Out and Attract More Business
Being a sales and marketing coach, I am always on the lookout for stellar service and strategies I can model and share with my coaching clients.
Read MoreMark Zuckerberg is Watching
The FTC has ruled that third-party companies can search for information about you on social networks, and save anything they find for seven years. What does that mean for people and for business?
Read MoreVIZIO TV – A Textbook Illustration of Bad Customer Service!
Many business success stories are built on uncompromising customer satisfaction. Here’s a good story about what happens when a company offers bad customer service.
Read MoreThinking Outside the Big Box
Consolidation and convenience have advanced so much in the consumer world, I can solve almost any material problem I have in a single store. I see a similar trend beginning to swell within our industry.
Read MoreDo Women in Promotional Products Sales Have a Selling Advantage?
Last week I had the pleasure of presenting at PROMOTIONS EAST in Atlantic City. One of the sessions I facilitated was “The Women’s Selling Advantage.” I believe women have several distinct advantages that put them in an enviable position in the promotional products industry.
Read MoreProduct Safety: Are We Missing The Point?
While some may wish it were so, product safety is not going away.
Read MoreDon’t Lose Site of Classic Business Building Strategies!
Someone brought an article to my attention that I wrote a couple years ago. For years I presented this content in seminars at industry events around the country, but now it’s online for you to enjoy.
Read MoreAre You Bending Over Backward to Earn Your Client’s Trust and Business?
For our recent “Turning the table: Clients tell us how you can win their business” webinar, I asked our powerful panelists what it takes to earn their trust. The new standard? “You need to bend over backwards.”
Read MoreThe Real Differentiator
Are you concerned about all the competition for your business these days (and who isn’t)? Are you worried your clients may “jump ship” if they find a competitor with a lower price? Here’s how you can stand out and get more sales without cutting your price.
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