From time to time, I’ve written about a situation involving one of my kids, and after observing something recently, it’s a huge metaphor for what every one of us does in our busy lives.
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Accountability Begins with You
Accountability—the very mention conjures up feelings and thoughts of stress, being under a microscope or micro-managed. Accountability is imperative to running any organization. Whether it is a business, a household or a team—everyone needs to be accountable. So where does it begin?
Read MoreThe Art of Saying Please and Thank You
When I was little, my parents instilled in me the habit of saying “please” and “thank you” in a number of situations. It was polite, and if I didn’t include the word, I got “the look” and a whispered reminder to say the word(s) I’d omitted. As I got older, the habit actually started to mean something.
Read MoreA Supplier Loses It!
We all have our breaking points in our personal and business lives. A supplier recently did get mad at me and was not controlled in responding. The experience got me thinking about different approaches to handling business situations.
Read MoreWhat’s Your Strategy?
In life, as well as in business, we all need to be proactive and have strategies to handle difficult or unexpected situations, which if you’re in business, are certain to happen.
Read MoreProduct Recall: A Nightmare On Your Street
Jason Vorhees. Freddy Krueger. Michael Myers. Three classic horror movie villains that can send shivers down the spine with the mere mention of their names. But nothing strikes fear in the heart of product managers everywhere more than one thing: Recall.
Read MoreYes! And…
Do you wonder how some actors can be so good at improvisation? Weʼre amazed by their ability to take a situation or word or suggestion and turn it into a compelling story or a hilarious comedy skit.
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